(Last modified 09 April, 2024)
Protecting your private information is our priority. This Privacy Policy applies to www.fenice7.co.za (the “Website”) and Fenice7, (sometimes referred to as “we”), and governs data collection and usage on the Website and by Fenice7. For the purposes of this Privacy Policy, unless otherwise noted, all references to Fenice7 includes the Website.
At Fenice7, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our online dinner ordering website for both in-store collections and home deliveries. Our operations are based in Pretoria, South Africa, and we adhere to the Protection of Personal Information Act (POPIA) to ensure compliance with data protection regulations.
• Personal Information: When you place an order through our website, we collect personal information such as your name, contact details, delivery address, and payment information.
• Order Information: We collect information about your orders, including the items you purchase, order preferences, and delivery instructions.
• Communication Data: We may collect data from your communications with us, including emails, chat messages, and feedback.
• Website Usage Data: We automatically collect data about your usage of our website, including your IP address, browser type, device information, and website interactions.
Business Transfer:
Information about your computer hardware and software may be automatically collected by Fenice7. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for our provision of services to you, to maintain quality of the services, and to provide general statistics regarding use of the Website. We also may track information about how the Website is used by you through cookies, Internet tags and navigational data collection. For example, your Internet browser automatically transmits to us information such as the URL of the website you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. We may use “cookies” information to: (a) remember some of your information so that you will not have to re-enter it during your visit or the next time you visit the Website or otherwise use our services; (b) provide customized third-party advertisements, content, and information; and (c) monitor aggregate site usage metrics such as total number of visitors and pages viewed.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
The Website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites, and you hold Fenice7 and its members harmless and release them from any claims you may have by reason of linking to or using such other sites, including those arising by reason of security breaches which occur with respect to such websites. We encourage our users to be aware when they leave the Website to read the privacy statements and terms of use of any other sites.
• Service Providers: We may share your personal information with trusted service providers who assist us in operating our website, processing payments, arranging deliveries, and providing customer support.
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from governmental authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will ensure the confidentiality of your information is maintained in such circumstances.
• We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
• We regularly review and update our security practices to ensure the ongoing protection of your information.
Security of your Personal Information
Fenice7 seeks to secure your personal information from unauthorized access, use, or disclosure. Bouvier Grant Group uses the following methods for this purpose:
– SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed. Accordingly, you hereby release us from any liability arising from security breaches not knowingly caused by us.
• You have the right to access, correct, or delete your personal information held by us. You may also request restrictions on the processing of your data or object to certain processing activities.
• You have the right to withdraw your consent for marketing communications at any time.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
From time to time, Fenice7 may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from Fenice7 or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Fenice7, you may opt out of such communications by clicking on the UNSUBSCRIBE button.
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at Info@fenice7.co.za | 061 288 4946 | 2 Quintin Brand St, Persequor Techno Park, Pretoria, 0020.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.